Thank you for taking the time to read about me and my work.

This website has specifically been created for the application of Government design roles. It’s summarised for quick glance reading, with the idea to expand on areas of interest during the interview stage.

Examples

Scale & complexity, HSBC Home Page & Account Details

My Principles

  • A considered customer, is a happy customer. No dark UX patterns.

  • Ensure the solution services the business without detriment to the user.

  • Not taking problems at face value, asking ‘why?’ (more than 5 times!).

  • The best guidance is usually found in the spaces between data sets and opinions.

  • People can change behaviour and their actions depending on the situation and emotion.

  • Working hard technically in the background so the customer has it easy on the surface.

  • Good design and ideas can change lives for the better. It's important to take satisfaction with that and celebrate it with the team.